Shipping Policy
Shipping Policy for WASH-Shop.com
At WASH-Shop.com, we strive to deliver your water treatment, filtration, sanitation, and hygiene products promptly and efficiently. Below is our shipping policy, including details for both domestic and international orders.
1. Domestic Delivery (Within Nigeria)
- Free Delivery: We offer free delivery for orders above ₦75,000. For orders below this amount, a delivery fee will apply, which will be calculated at checkout.
- Delivery Time: Orders are typically processed and delivered within 3-7 business days, depending on your location.
2. International Delivery
- Shipping Costs: For purchases made from outside Nigeria, the buyer is responsible for all shipping costs. These fees will be determined based on the destination, package weight, and chosen shipping method.
- Arrangements: While the buyer is responsible for the shipping costs, WASH-Shop.com is happy to assist with the arrangement of shipping. We will provide options for reliable shipping carriers that best suit your needs.
- Delivery Time: Delivery times for international orders may vary depending on the shipping method chosen and the destination. Estimated delivery times will be provided during the checkout process.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor your shipment’s progress until it arrives at your designated address.
4. Customs Duties and Taxes
For international shipments, please be aware that customs duties and taxes may apply upon delivery. These charges are the responsibility of the buyer and vary by country. We recommend checking with your local customs office for details.
5. Contact Information
If you have any questions or need assistance with shipping, please contact us at:
- Phone/WhatsApp: 08039559100
- Email: sales@wash-shop.com
Thank you for choosing WASH-Shop.com! We look forward to serving your water treatment and hygiene needs.