Privacy Policy for WASH-Shop.com

Welcome to WASH-Shop.com, the e-commerce platform dedicated to providing homes with top-quality water treatment, filtration, sanitation, and hygiene products. WASH-Shop is a subsidiary of Curtis Engineering Consults Ltd. By accessing, browsing, or using our website, you agree to the terms outlined in this Privacy Policy. Please read it carefully before proceeding.

1. User Agreement

By visiting WASH-Shop.com, you are entering into an agreement with Curtis Engineering Consults Ltd. This agreement encompasses all terms and conditions detailed herein. If you do not agree with any part of this policy, please refrain from using our website.

2. User Definition

“User” refers to any individual, group, organization, or legal entity that visits our website, places an order, or interacts with us through any medium, including phone or WhatsApp.

3. Changes to the Privacy Policy

WASH-Shop reserves the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage users to periodically review this policy to stay informed about our privacy practices.

4. Order Process and Delivery

WASH-Shop processes order for high-quality water treatment and hygiene products and delivers directly to your specified address. We may offer free delivery for orders above ₦75,000 Naira. For orders below this amount, a delivery fee may apply.

5. Communication Consent

By contacting us or placing an order, you consent to receive communication from WASH-Shop regarding your order and promotional messages. If you prefer not to receive such communication, please send an SMS with “NO OFFERS” to 08039559100.

6. Pricing and Invoicing

Prices on WASH-Shop.com are updated regularly. The price at the time of order placement is the amount you will be charged. In the rare event of an incorrect invoice, WASH-Shop reserves the right to issue a revised invoice reflecting the correct amount.

7. Product Availability and Variations

While we strive to fulfill orders accurately, slight variations in product quantity (up to 5%) may occur. We ensure fair dealings and assure you that substantial discrepancies will not happen. If a product is unavailable or does not meet our quality standards, it will not be delivered, and your invoice will be adjusted accordingly.

8. Product Representation

Images of products on our website are for illustrative purposes only and may not exactly match the actual products in size, color, or weight. We are committed to maintaining high-quality standards and will always aim to deliver the best to our customers.

9. Customer Support

For inquiries, assistance, or to place an order, please contact us via:

• Phone/WhatsApp: 08039559100
• Email: sales@wash-shop.com

10. Governing Law

This Privacy Policy is governed by the laws of Nigeria. By using WASH-Shop.com, you agree to comply with these laws.

Thank you for choosing WASH-Shop for your water treatment and hygiene needs!